ITIL Version 3 NEW!!!!!!!!
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29 July 2011 is the publication date for the following ITIL 2011 editions:
ITIL's most recent version, Version 3 (V3), represents an important evolutionary step in its life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. V3 allows users to build on the successes of V2 but take IT service management even further.
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