►The Basics:
-
We do not have an order form, although proformas can
be made upon request.
-
We require prepayment from all booksellers, as well as a
hard copy of the order.
Send through email or fax.
-
Hospitals, libraries, and government institutions may be
invoiced.
-
There are no returns on correctly supplied books.
-
We do not sell books on approval.
-
We do not give out "display" or "review" copies unless
instructed to do so by the publisher.
-
There are no discounts, even to booksellers. These are imports and
our prices are competitive with European prices.
►Payments
-
We accept US$ and British
Pound Sterling checks and credit cards (Visa/Mastercard).
-
For credit card payment, we will need 3 items
(not necessarily given over email - you can call or fax this info in too):
· the credit card number
· the expiration date
· the 3 digit security code found on the back of the card near the signature
line. why?
-
Checks should be made payable to Balogh International, Inc.
-
Invoicing can be arranged for customers in good standing or for
institutions.
Payments should be sent upon receipt of
your order. Any delay in payment will result in future proforma
invoices.
-
Foreign payments: please make sure your check is in US$ and
payable on a USA bank or the equivalent in
British Pound Sterling.
-
We
request that foreign customers use their Visa or Mastercard/ Eurocard as a method of
payment, due to the length of time it takes for overseas shipments to arrive.
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Ordering Options:
►Option #1:
Email
balogh@balogh.com
We
do most of our orders this way, even after office hours. We normally respond
7 seven days a week and after receiving your email we will let you know if the book
is in stock, out of print, being published, etc etc. Please do not forget
to include your email address - it is not always automatically included. If
we do not respond within 1 day, please email us again, or call- we have spam
filters and your email may have been accidentally deleted. We will not send
books to Africa or other countries known for credit card scams.
If you know what title you want, email us the following info:
-
the title of the book and quantity desired
-
the ISBN # (if you know it)
-
complete shipping address (NO P.O. Boxes)
-
phone number
-
method of payment (check or V/MC)
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►Option #2: Phone.
1 . 217 . 355 . 9331
Our office is open Monday through Thursday from 8am until
4pm, and Friday 7am until 11:00am. If you need an answer outside of these
hours, please email and we will respond.
►Option #3:
Fax. 1 . 217 . 355 . 9413
Use the fax to send us an order, credit card number,
inquire about pricing, send proformas, whatever.
►Security Policy:
Asking
for the V-code (3 digit security code found on the back of V/MC cards) is a new
policy we've implemented in response to the increasing threat of credit card
fraud; keep in
mind we have this policy in place to protect you just as much as us. Also note
that although we do not store your
credit card number on our computer, we assume no responsibility for internet credit card
number theft. We believe that emailing your credit card number is no less risky
than giving your card to a store
clerk, waiter, or any other business which can easily result in illegal use of your
credit card. We do understand apprehension about emailing that type of
information, so feel free to call it in to us at the office.
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